Shipping Policy
At Amaraice, we are proud to offer our customers FREE shipping on all orders!
Order Processing Times:
Please allow 1-3 business days for us to process and dispatch your order after it is placed. An order is considered dispatched when it is handed over to our shipping carrier and is in transit to your chosen address. During peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times:
The estimated delivery time of your package is based on the overall transit time after dispatch to the carrier, and it may vary depending on your location. Please find the estimated delivery times for your country below:
- United States: 7-16 business days
- Canada: 7-16 business days
- United Kingdom: 7-14 business days
- Australia: 11-22 business days
During peak times and holidays, shipping carriers may experience delays outside our control. Additionally, unexpected customs delays for international shipments may increase delivery time frames.
Order Changes and Accurate Shipping Details:
It is the customer's responsibility to ensure that the shipping details provided at checkout are accurate and complete. Incomplete or incorrect shipping information may result in delayed processing or order cancellation. If our system detects an address issue, our support team will email you within 3 business days to verify your details. If there is no response within this time, we reserve the right to cancel your order.
If you notice an error in your shipping details, please contact us via our Contact Us page within 24 hours of placing your order. We will do our best to accommodate changes, but we cannot guarantee modifications after this time.
Delayed Delivery:
We understand the importance of receiving your order on time and strive to ship all orders promptly. However, delays may occur due to unforeseen circumstances beyond our control, such as severe weather, transportation disruptions, product availability, or payment processing issues. In such cases, we will work with the courier to ensure your package is delivered as soon as possible and keep you informed of any delays.
Please note that Amaraice is not liable for any delivery delays caused by external factors beyond our control, and we cannot guarantee exact delivery dates. However, we will provide updates and support to help resolve any issues that may arise.
Lost or Stolen Packages:
If your package is lost or stolen during shipping, please contact us via our Contact Us page, and we will do our best to assist you. You may also reach out to the courier company directly to file a claim, as most couriers have a process for handling lost or stolen packages. We will assist in following up on the claim and providing updates.
Please note that Amaraice is not responsible for lost or stolen packages during the shipping process, as this falls outside our refund policy. Depending on the situation, we may offer a replacement if the package is not found or delivered. In some cases, the courier company may locate the package and deliver it to you. If the package is not found, we recommend filing a police report.
Shipping Policy Changes:
Amaraice reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer's responsibility to review the most recent version of the Shipping Policy before making a purchase and using our products. By purchasing and continuing to use Amaraice products, customers indicate their acceptance of this Shipping Policy, including any modifications.
We encourage our customers to review this policy periodically to stay informed about any changes or updates that may affect their orders. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us.